Help Desk Hours
7:45am – 4:15pm | Monday – Friday
After Hours Help Desk
4:00pm – 9:00pm | Monday / Tuesday / Wednesday / Thursday / Sunday
How to Request Assistance
Search the SCC Knowledge Base
Before requesting support you can search our Knowledge Base for an answer to your question.
Use the SCC Help Desk Portal
Sign into the SCC Help Desk Portal using your SCC credentials to create a support ticket. An SCC tech will assist you as soon as possible and correspond via Email.
Email us at firstname.lastname@example.org with your question. A support ticket will automatically be created for you. An SCC tech will help you resolve your issue as soon as possible.
Call us at (618) 634-3333. An SCC tech will help you with your issue, if available.