Why Can’t I login?

If you can't log on, don't panic. Follow these simple steps to get back online!

• Check your CAPS LOCK key - it might be on. If so, turn it off and try again.
• Check to make sure you are typing your username and password correctly. Capitalization does matter! 
• Did you register late? Give SCC Online a business day to synchronize with your student account.
• You may not have registered for any classes. You need to have registered for classes before you can log in to SCC Online.
• The network may be having some problems or your connection might be slow. Wait a few minutes and try again.

What is my “WebCT ID”?
Your WebCT  ID is the same as your SCC Student ID.

What is my “Password”?
Your WebCT Password is the same as your Saints Online PIN.

When I type in the web address for my online course, I get taken to a strange website I've never seen before. What's the problem?
You're seeing the effects of a program secretly installed on your computer - probably as the result of having file-sharing software on your computer. This software is known as SpyWare or AdWare, and can exist on your computer even if you've deleted the file-sharing program that originally installed it. To solve this problem, use this link to download Ad-Aware and run it on your personal computer.

For course-specific questions, contact your instructor. If you don't know how to contact your instructor, or you have general question about online or hybrid courses, call the Web CT Coordinator at 618-634-3367. You can also e-mail the Web CT coordinator.