Frequently Asked Questions
I want to attend an online class. Where do I begin ?
The first step is to fill out an admission form.
You can submit your admission information by filling out our online form, or you can choose to print out the admission form and fax it to the admissions office at the following number (618) 634-3346, or send it through the U.S. Mail to:
Shawnee Community College
8364 College Rd.
Ullin, IL. 62992.
How do I get started with my online class?
After you register for class online or with an advisor, you will need to create an account in SCC's
Moodle learning management system. However, you cannot activate your Moodle account without
accessing your SCC email, so make sure you can log in to your email before setting up your
account. SCC's Moodle can be accessed by clicking on the Moodle logo on Shawnee's home
page. Once you have created your Moodle account, you will be able to log in and add your online
classes. In addition to online classes, some traditional classes also use Moodle. If you aren't sure if
your class is using Moodle, ask your instructor. For detailed instructions on how to create an
account and add classes to an account in Moodle, read the "Getting Started" section of SCC's
Moodle home page at http://moodle.shawneecc.edu.
How do I access my class?
Course content in Moodle courses is managed by instructors, and most do not make content
available before the official start date to the course. If you add yourself to a course before the start date and do not see any course content, contact your instructor for more information about when
you can access it. All courses in Moodle will be available to add to your list at least two weeks
before the start of the semester. If you try to add yourself to a course and get a message that you
cannot "enrol" yourself or that the course requires an "Enrolment Key," either (1) contact the
administrator through the Moodle Support Request form or (b) contact your instructor for help.
How do I get my books?
Online courses require
books. Students can order books from the
bookstore by calling 618-634-3218. They
can be mailed to your home for an additional charge. To order books, visit the SCC Bookstore homepage..
Are online courses
easier? What does it take to be a successful online student?
An online course is much
like a traditional, face-to-face course in that it follows a schedule and
syllabus and that assignments and quizzes are expected, usually due by certain
dates. Students are responsible for reading the textbooks and handouts and
completing all class learning activities on their own, but the big difference
in an online course is that students can do the work any time of day and,
typically, any day of the week. Instead of attending lectures, online
students access course content (PowerPoint presentations, video demonstrations,
assignments, papers, other web sites, etc.) via the internet. The instructor
can usually be reached by phone, e-mail, and/or instant messaging.
The online schedule links to assignment instructions and other resources
and an online course management system can be used for announcements, discussions, submitting assignments, quizzes,
email, and checking grades.
Learning online can require some new strategies. Generally, you should:
Familiarize yourself with the course’s
online delivery system (Moodle).
Learn what modules and links you have access to and how can you use them to get
to where you want to go. Find the course syllabus, schedule, calendar,
requirements, methods of communication, where you go for help, etc.
Take full advantage of online
Whatever you can do to avoid feeling isolated is extremely important, and
participating in online conferences will give you access to other students who
are taking the same course as you at the same time.
Whether you are working alone, or in a group, contribute your ideas,
perspective and comments on the subject you are studying, and read about those
of your classmates. Your instructor is not the only source of information in
your course. You can gain great insight from your peers and they can learn from
you as well.
Take the program and yourself seriously.
Elicit the support of your colleagues, family and friends before you start out
on your online adventure. This built-in support system will help you
tremendously since there will be times when you will have to sit at your
computer for hours at a stretch in the evenings and on weekends. When most
people are through with work and want to relax is most likely when you will be
bearing down on your course work. It helps to surround yourself with people who
understand and respect what you are trying to do.
Make sure you have a private space where
you can study.
This will help lend importance to what you are doing as well. Your own space
where you can shut the door, leave papers everywhere, and work in peace is
necessary. If you try to share study space with the dining room or bedroom,
food or sleep will take priority over studying.
Become a true advocate of distance
Discuss the merits of the process with whoever will listen. In order to be
successful in this new educational environment, you must truly believe in its
potential to provide quality education which is equal to, if not better than
the traditional face-to-face environment. In discussing the value of online
learning, you will reinforce it’s merits for yourself.
Log on to your course every single day.
….or a minimum of 5-6 days a week. Once you get into the online conferencing system,
you will be eager to see who has commented on your postings and read the
feedback of your instructor and peers. You will also be curious to see who has
posted something new that you can comment on. If you let too many days go by
without logging on to your course discussion group, you will get behind and
find it very difficult to catch up. You are expected to give to and take at
least as much from an online class as you would from a traditional face-to-face
Take advantage of your anonymity.
One of the biggest advantages of the online format is that you can pursue your
studies without the judgments typical in a traditional classroom. Unless you
are using video conferencing, no one can see you – there are no stereotypes,
and you don’t have to be affected by raised eyebrows, rolled eyeballs, other
students stealing your thunder, or people making other non verbal reactions to
your contributions. You don’t have to feel intimidated or upstaged by students
who can speak faster than you because you can take all of the time you need to
think your ideas through and compose a response before posting your comments to
Be polite and respectful.
Just because you are anonymous, doesn’t mean you should let yourself go. Remember, you are dealing with real people on the other
end of your modem. Being polite and respectful is not only common sense, it is
absolutely obligatory for a productive and supportive online environment. In a
positive online environment, you will feel valued by your instructor, valued by
your classmates and your own work will have greater value as well.
10. Speak up if you are having problems.
Your instructor will advise you regarding your avenues for help but, generally,
you have a number of options. First, look around the program to try and find
the answers to your questions (Moodle has online
help). When you enrolled in an online course you indicated your understanding
that you could work in a self-directed environment. You can also post or send
questions to your classmates. If you have a question it’s not unlikely that
someone else has already had that same question. One of the strengths of an
online class is that it can promote working cooperatively. If another student
is able to help you, he/she probably will, and if you are able to explain
something to your classmates in need, you will not only help them out, you will
reinforce your own knowledge about the subject. Finally, you may contact your
instructor with any unanswered questions.
Remember that your instructor cannot see you so you must be absolutely explicit
with your comments and requests. If you are having technical difficulties, or
problems understanding something about the course, you MUST speak up otherwise
there is no way that anyone will know that something is wrong.
11. Apply what you learn.
Apply everything you learn as you learn it and you will remember it more
readily. If it is possible, take the things you learn in your online course
today and use them in your workplace tomorrow. Also, try to make connections
between what you are learning and what you do or will do in your job.
Contributing advice or ideas about the real-world as it applies to the subject
matter you are studying helps you to internalize what you are learning, and
gives valuable insight to your classmates who will benefit from your
All online courses require access to
the Internet. Students must have their own Internet Service Provider,
or may access the courses by using one of the college's computer labs. Please
refer to the Class Schedule for additional requirements of individual
Student Technical Requirements
The student should have access
to the Internet using an Internet Service Provider or through the College's
The student should be
proficient in the following:
using a web browser.
sending and receiving email.
using a word processing program.
sending attachments via email (in Word or other formats).
downloading software and/or documents.
Differences between Online Courses
and Telecourses or Distance Learning?
Telecourse: requires a book, plus the packet and DVD’s (all
found in the bookstore). Instructions
are in the packet which will outline assignments, due dates and additional
assignments. Most telecourses
will have weekly assignments, plus a mid-term, final and a research paper.
Distance Learning: classes
offered via distance learning technology, but taught by one teacher who may or
may not travel from site to site. SCC's main campus and extension sites share targeted coursework through the interactive video system.
Students can attend a distance learning class at the originating site or at a remote site.
More Information Contact:
Admissions and Advising
at 1-800-481-2242 or (618) 634-3200 or e-mail