PMC 111 INTRODUCTION TO PROPERTY MANAGEMENT
This survey course is the first of the required courses in the Property Management Program. It provides an overview of the different types of multi-family affordable and supportive housing, including housing linked with social services. This course profiles the different populations living in affordable and supportive housing and describes the role of supportive service personnel in aiding at-risk tenants. This course also explores the different housing programs that pay for construction, rehabilitation and operating subsidies at the federal, state, and local levels. It covers applicable legal concerns, such as the Fair Housing Law. It also introduces the major functions of property management including specific responsibilities, usual practices, legal functions and issues, and confidentiality and other ethical concerns. In addition, specific vocabulary to the field is introduced. Writing assignments, as appropriate to the discipline, are part of the course.
Credit: 3 hours - Three lecture hours per week.
Prerequisite(s):

PMC 112 TENANT SERVICES AND COMMUICATIONS
This course is one of the requirements in the Property Management Program. It is designed to provide an overview and practice of the interpersonal skills needed for a clerical position in a supportive/affordable housing setting. The course provides ways to understand as well as interact effectively with the different populations living in supportive housing. It explores the areas of front desk cordiality, problem identification and problem solving, as well as the common procedures for oral and written communications and complaints. The course also provides common procedures for referring tenants for social services. Writing assignments, as appropriate to the discipline, are part of the course.
Credit: 2 hours - Two lecture hours per week.
Prerequisite(s):

PMC 113 DESK CLERK OPERATIONS
This course is one of the requirements in the Property Management Program. It is designed to provide an overview and practice of the interpersonal skills needed for a clerical position in a supportive/affordable housing setting. The course provides ways to understand as well as interact effectively with the different populations living in supportive housing. It explores the areas of front desk cordiality, problem identification and problem solving, as well as the common procedures for oral and written communications and complaints. The course also provides common procedures for referring tenants for social services. Writing assignments, as appropriate to the discipline, are part of the course.
Credit: 3 hours - Three lecture hours per week.
Prerequisite(s):

PMC 190 PROPERTY MANAGEMENT CLERK INTERNSHIP
This course is the final requirement for the Property Management Clerk Certificate. It is designed to enable students to combine classroom training with practical property management clerk work experience through on-the-job training in a supportive or affordable housing project setting. This course covers legal, ethical, and performance concerns, as well as interviewing and job placement skills. Periodic seminars are held to discuss experiences, concerns, and topical questions. Students are required to keep a journal and prepare a portfolio which will include a résumé, letters of recommendation, and other pertinent materials. A minimum number of hours of on-site time, determined by the number of credit hours undertaken, is required for this course. Internship placement must be approved by the Program Coordinator. Writing assignments, as appropriate to the discipline, are part of the course.
Credit: 3 hours - One lecture and four lab hours per week.
Prerequisite(s):

PMC 211 MARKETING AND LEASING
This course is one of the requirements in the Property Management Leasing Specialist Program. It is designed to provide an overview of the major functions and practices of the marketing and leasing specialist in a supportive housing environment. This course explores the specific responsibilities, effective communication skills, usual practices, legal functions and issues, as well as applicable ethical concerns facing leasing specialists in a supportive housing setting. The course examines the characteristics of the different populations living in affordable and supportive housing and the various supportive funding streams. The course also covers compliance with government policies and procedures and the specific laws pertaining to supportive housing. Writing assignments, as appropriate to the discipline, are part of the course.
Credit: 3 hours - Three lecture hours per week. Prerequisite(s):

PMC 212 FINANCE AND ACCOUNTING
This course is one of the requirements of the Property Management Leasing Specialist Program. It is designed to provide an overview of the areas of income and expenses for a supportive housing residence, as well as budgeting. It reviews general business math skills necessary for keeping track of income and expenses. Different programs which subsidize rentals are examined as are low income subsidy regulations. The course includes how to calculate rents under different programs and how to handle rent disputes. It introduces spreadsheets and financial reports. It also examines property management software such as Excel and Yardi, how to keep track of income and expenses, and how to compute accurate numbers. Writing assignments, as appropriate to the discipline, are part of the course.
Credit: 2 hours - Two lecture hours per week.
Prerequisite(s):

PMC 213 MAINTENANCE AND RISK MANAGEMENT
This course is one of the requirements of the Property Management Leasing Specialist Program. It is designed to provide an overview of the major functions and responsibilities involved in property management maintenance and risk management in a supportive housing environment. The course explores building operating systems, maintenance standards and compliance, enforcement, securing of vendor bids, as well as fire, life safety and other inspections. It also covers the areas of insurance, keeping necessary computer data, and maintaining professional relationships with others. Writing assignments, as appropriate to the discipline, are part of the course.

PMC 290 PROPERTY MANAGEMENT LEASING INTERNSHIP
This course is the final requirement for the Property Management Leasing Specialist Certificate. It is designed to enable students to combine classroom training with work experience through on-the-job training in a supportive or affordable housing project setting. This course covers legal, ethical, and performance concerns, as well as interviewing and job placement skills. Periodic seminars are held to discuss experiences, concerns, and topical questions. Students are required to keep a journal and prepare a portfolio which will include a resumé, letters of recommendation and other pertinent materials. A minimum number of 75 hours of on-site time, determined by the number of credit hours undertaken, is required for this course. Internship placement must be approved by the Program Coordinator. Writing assignments, as appropriate to the discipline, are part of the course.